Goods ordered online will be delivered to New Zealand within approximately 10-15 postal working days and will incur a AU$29.95 postage and handling charge.
Before placing an order, we encourage customers to use the NZ Customs Duty Estmator to avoid unexpected charges.
Parcels are distributed by the local postal services upon arrival in the destination country. Deliveries cannot be made to New Zealand PO boxes. Occasionally customs inspections may also delay your delivery by a few days.
Orders over NZ$200 will incur import taxes in New Zealand. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from marking the order as a "gift", even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.