Submit a request

Please enter your full name.

Please enter your phone number

Please select the Return Reason for the Product you wish to return.

Please select the Purchase Location of the Product you wish to return.

Please enter your 12-digit order number. Example: Online Order Number: NWAU00123456

IMPORTANT: Returns can only be processed for orders received within 30 days from this request date. If your order is older than 30 days, please submit a 'PRODUCT / ORDER ENQUIRY' request instead.

Please select the payment used for your recent Online Order.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

I confirm that the information given in this form is true, complete and accurate. Please note: Nine West gladly offers the ability to return your items within 30 days of receiving the order. All items must be unworn in their original condition and original packaging to qualify for return, and proof of purchase is required in order for the team to review your request.

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